Replace failed hardware quickly and conveniently with this service option that offers delivery, via overnight airfreight, of a permanent replacement unit for your defective hardware the day after it goes down. Enjoy rapid access to over-the-phone problem solving and technical support to help isolate hardware problems and get you back up and running. Specifically targeted for small, work-team printers, this cost-saving alternative to onsite hardware support is ideal for devices that do not carry critical data and can be readily restored from backup devices. Door-to-door shipping charges for both the returned and replacement products are prepaid by HP.